Privacy Policy

This Privacy Policy describes how OspitaTech Solutions collects, uses, and protects personal data in connection with its online platform and services.

Information We Collect

We collect information to provide and improve our services. This may include:

Personal Identification Information: Such as names, email addresses, phone numbers, job titles, and company information, provided when you register for an account, use our services, contact us, or participate in surveys or promotions.

Service Usage Data: Information about how you use our site and services, including your interactions with features, pages visited, and technical information about your device and connection (like IP address, browser type, operating system).

Transaction Data: Details about services you have purchased or used through our platform.

Communication Data: Records of your correspondence with us.

How We Collect Information

We collect information through various methods:

Direct Interactions: You provide data when you create an account, subscribe to services, fill out forms, or communicate with us.

Automated Technologies: As you interact with our site, we may automatically collect usage data using cookies, server logs, and other similar technologies.

Third Parties: We may receive information about you from third parties, such as business partners or service providers, consistent with applicable data protection laws.

How We Use Your Information

We use your personal data for specific purposes and rely on legal bases for processing. This includes:

To Provide and Maintain Our Services: To fulfill our contractual obligations to you, manage your account, and deliver the services you have requested. This is necessary for the performance of a contract.

To Improve and Develop Services: To understand how our services are used, troubleshoot issues, conduct data analysis, testing, and research, and develop new features. This is based on our legitimate interests in improving our offerings.

To Communicate with You: To respond to your inquiries, send service updates, technical notices, security alerts, and administrative messages. This can be based on contract necessity, legal obligation, or legitimate interests. With your consent, we may also send promotional communications about our services.

For Security and Fraud Prevention: To detect and prevent fraud, abuse, security risks, and technical issues, and to protect our rights and property. This is based on our legitimate interests and potentially legal obligations.

To Comply with Legal Obligations: To meet requirements under applicable laws, regulations, legal processes, or governmental requests. This is based on a legal obligation.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

With Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services for us and need access to your information to carry out their work. These providers are contractually bound to protect your data and use it only for the purposes specified by us.

For Legal Reasons: We may disclose your information if required by law, legal process, or government request, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers: In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.

With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose for which it was collected.

Data Security

We implement technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the address provided below.

Cookies

Our site may use cookies and similar tracking technologies to improve your experience, analyze site usage, and provide certain functionalities. You can control the use of cookies through your browser settings.

Links to Other Websites

Our site may contain links to external websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by mail at:

OspitaTech Solutions
14, Viale Belfiore
Floor 3
Florence, Tuscany, 50144
Italy